Who We Are
This website is operated by NQAI MAKABENI t/a Qresto Services, a provider of cleaning services, general building maintenance and related facility support services in South Africa.
Our website address is www.nqaimakabeni.co.za.
Information We Collect
When you contact us or submit a Request a Quote form through our website, we may collect personal information that you voluntarily provide, such as your:
- Name
- Email address
- Telephone number
- Company or organisation name
- Location or service address
- Service requirements
- Information included in your enquiry or message
We only request information reasonably necessary to respond to your enquiry or provide our services.
How We Use Your Information
Personal information submitted through our website may be used to:
- Respond to enquiries and quotation requests
- Communicate with prospective and existing clients
- Prepare quotations and provide requested services
- Manage our business and client relationships
- Maintain appropriate business and administrative records
- Comply with applicable legal and regulatory requirements
We do not sell your personal information.
Protection of Personal Information
NQAI MAKABENI t/a Qresto Services takes reasonable measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
Personal information is handled in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act, 2013 (POPIA).
Sharing of Information
We may share personal information with service providers or other parties where reasonably necessary to operate our website, provide our services, process an enquiry, or comply with a legal obligation.
Where appropriate, we take reasonable steps to ensure that personal information is handled securely.
Retention of Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, or as required by applicable law.
Cookies and Website Information
Our website may use cookies and similar technologies that are necessary for website functionality, security and performance.
Third-party services or plugins used on the website may also process limited technical information in accordance with their respective privacy practices.
Your Rights
Subject to POPIA and other applicable laws, you may request access to personal information we hold about you or request that inaccurate information be corrected.
Where applicable, you may also request deletion of personal information or object to certain processing, subject to our legal and legitimate record-keeping obligations.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
NQAI MAKABENI t/a Qresto Services
Email: admin@nqaimakabeni.co.za
Telephone: 063 447 0955
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
Last updated: 8 September 2026